AnswerFirst is proud to once again be recognized by Fortune and Great Place To Work® as one of the Best Medium Workplaces™, earning the 47th spot on the 2026 list.

The Fortune Best Medium Workplaces list recognizes organizations with 100 to 999 U.S.-based employees that have created exceptional workplace experiences. Rankings are determined using feedback from more than 200,000 employees, making this recognition a direct reflection of how team members feel about their workplace.

“For AnswerFirst, earning a place on the list for the third year in a row reinforces our ongoing commitment to creating an environment where employees across every role and background feel respected, valued, and supported.” says Penny Herron, Director of Smiles.

AnswerFirst’s Previous Great Place to Work List Achievements

AnswerFirst has earned recognition on a number of Great Place To Work and Fortune Best Workplaces lists over the years, reflecting our continued focus on creating a positive employee experience. Previous honors include:

About AnswerFirst

Founded in 1998, AnswerFirst provides award-winning answering services and call center solutions to businesses of all sizes. Our services include 24/7 live answering, virtual receptionist services, help desk support, order processing, and more—all designed to help businesses provide better customer experiences while saving valuable time and resources.

At AnswerFirst, we believe great customer experiences begin with great employee experiences. Our culture is built around respect, diversity, integrity, and giving our team the support they need to succeed. That foundation empowers our Customer Service Professionals to connect with thousands of callers every day and provide the level of service our clients and their customers expect.

About the Fortune Best Workplaces for Millennials List

Great Place To Work determines the Fortune Best Medium Workplaces list by analyzing employee feedback from companies with 100 to 999 U.S.-based employees. For the 2026 rankings, feedback from more than 200,000 employees was considered as part of a larger body of survey responses collected from organizations across the country.

Rankings are based entirely on employees’ experiences within their organizations, including whether they consistently feel supported, respected, and treated fairly at work.

About Great Place To Work

Great Place To Work is a global authority on workplace culture and employee experience. Through decades of research, employee surveys, and workplace data, the organization helps companies better understand and improve the experiences they create for their people.

Organizations that meet Great Place To Work’s standards can earn Great Place To Work Certification™ and become eligible for recognition on Best Workplaces™ lists published in partnership with Fortune.

About Fortune

Fortune is a global business media organization known for its journalism, business insights, and influential company rankings. Through its reporting and lists, Fortune highlights the organizations, leaders, and ideas shaping the future of business and the workplace.