We’re proud to share that AnswerFirst has been named one of the 2025 Fortune Best Medium Workplaces by Fortune and Great Place To Work®, landing at No. 13 on this year’s list.

This marks the third time we’ve received this honor.

The Best Medium Workplaces list is one of the most competitive honors in the country. Rankings are based on over 200,000 employee survey responses from organizations with 100 to 999 U.S.-based team members. Earning a place on this list reflects our company-wide dedication to building a workplace culture where every employee, regardless of role, background, or identity, feels valued and supported.

“This recognition means so much because it reflects how our people feel about working here. We’ve always believed that happy, supported employees create the best experiences for our clients. I’m incredibly proud of our team and grateful we get to do this together.” – Penny Herron, Director of Smiles

AnswerFirst’s Previous Great Place to Work List Achievements

AnswerFirst has consistently earned recognition on various Great Place to Work lists, celebrating our commitment to a positive work environment. Here are some of our notable achievements over the years:

About AnswerFirst

Founded in 1998, AnswerFirst provides award-winning answering services and call center support to businesses of all sizes. From 24/7 live answering and virtual receptionists to help desk support and order processing, our solutions are built to enhance the customer experience while saving our clients time and resources.

We believe that exceptional service starts with an empowered team. Our workplace culture emphasizes respect, diversity, and integrity—qualities that enable our Customer Service Professionals to connect with thousands of callers each day and help businesses grow through outstanding support.

About the Fortune Best Workplaces for Millennials List

To determine this year’s list, Great Place To Work analyzed feedback from more than 213,000 employees across companies with 100–999 team members. These surveys were part of over 1.3 million total responses collected from organizations employing more than 8 million people across the U.S. Rankings are based entirely on what employees say about their workplace experience.

About Great Place To Work

Great Place To Work is the global authority on workplace culture. Backed by 30 years of research, their insights and certification programs help companies assess and elevate the employee experience. Organizations that meet their rigorous standards earn Great Place To Work Certification™ and may be named to prestigious Best Workplaces™ lists published with Fortune.

About Fortune

Fortune is a leading business media brand known for its trusted journalism, deep-dive reporting, and influential rankings. With a global lens and a commitment to highlighting the people and companies driving business forward, Fortune continues to shape conversations about innovation, leadership, and workplace excellence.